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Privacy Policy | Montgomery County Visitors & Convention Bureau
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Privacy Policy

Privacy Policy

Montgomery County Visitors & Convention Bureau (Visit Montgomery County) recognizes that protecting the privacy of our website and mobile app users is very important. We do not automatically collect personal information (e.g., email address) when you visit our site or download our app.

What We Collect

Visit Montgomery County may collect non-identifying data to enhance your digital experience and better serve you. This may include:

  • User-Provided Information: If you opt to subscribe, submit a form, or interact with personalized content, we may collect your name, email, and travel preferences.
  • Location Information: When using our mobile app, you may allow us to access your location. This helps provide personalized recommendations, highlight nearby attractions, and analyze overall visitor trends. You can disable location sharing in your device settings at any time.
  • Device Information: Our website and mobile app may collect basic device information (such as browser type, operating system, or signal strength) to improve performance.
  • Cookies: We may use cookies or similar technologies to enhance site functionality. You may disable cookies through your browser settings, but doing so may limit some features.

How We Use Your Information

We only use the information you choose to provide for the purposes it was intended, such as:

  • Improving our website, app, and overall visitor experience
  • Customizing content based on user preferences or location
  • Responding to inquiries or feedback
  • Sending occasional updates if you have opted in

We do not sell or share personal information with third parties for commercial use. Any data collected may be shared only with trusted vendors who help us operate our website and app in compliance with this policy.

Mobile App and Location-Based Features

If you download and use our mobile app, please be aware that:

  • Location data is used to personalize your experience and may be used anonymously to analyze visitation patterns.
  • You may opt-in to receive push notifications. These can be disabled at any time through your device settings.
  • We may use unique anonymous identifiers to help maintain app functionality across devices and sessions.

External Links

Our website and app may contain links to other websites or services. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies directly.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Data Security

We take commercially reasonable steps to protect your information but cannot guarantee security. For your protection, consider using firewalls, antivirus software, and secure networks.

Modifying Or Deleting Your Information

Users have the right to delete their personal information without any restrictions or limitations.  If you want your personal information to be removed from our database please contact us. Some information may still be stored in a web browser’s cache or in other devices.